Welcome to the About Etax page – we’re very happy that you’re here!

Let’s start with the basics: What is Etax?

Etax is a registered online tax agent, backed by professionals with over 40 years’ experience. Our team has lodged over two million tax returns and continue to assist a wide variety of Australian taxpayers each year.

The business, founded back in 1998, meets the growing need for Australian taxpayers to access an online tax agent service, without the usual costs and time associated with visiting a traditional tax accountant.

Etax quickly became very popular and has since grown into Australia’s favourite online tax return service. We now service a large – and ever growing – percentage of taxpayers Australia wide.

What is it about Etax that makes us Australia’s favourite online tax return?

Here are a few of the reasons our clients keep coming back to us, year after year:

• A fast and easy to use online tax return, accessible 24/7, across all devices.
• Multi award winning customer service, year after year.
• Friendly accountants, via Live Chat and private messaging, whenever you need help.
• Safe and secure: We use the same security encryption as banks do, giving you confidence your information is protected.
• Our review process means we check every single tax return for mistakes, ATO audit flags AND extra tax deductions you might have missed, before we lodge it for you.
• And the best thing about Etax is that you always know you received the best possible tax refund.
• Etax is authorised to lodge tax returns electronically to the Australian Tax Office (ATO).

Client confidence is, and always will be, our #1 priority.

Etax has a commitment to quality service and happy customers. We don’t just listen to what you have to say, we genuinely act on it – another thing that people tell us they like about Etax.

Each year we upgrade our tax return, we upskill our staff and we update all our resources and website. This means you can be confident when you use our service that you are getting up to date advice, the quickest turnaround possible and a tax return that’s so smart, it does most of the work for you!

In short, Etax is the quickest, easiest and most secure option for your taxes.

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Etax Accountants: Committed to quality service and happy customers.

Above all, Etax aims to build a quality relationship with every client. We cultivate a kind and calm culture because we know how stressful tax obligations can be for our clients.

Our focus on quality includes keeping up to date with current tax legislation, insuring we have the best IT security and our team always maintain a high standard of integrity. This helps us to develop and maintain trust to foster positive and loyal relationships with our clients.

Our Mission Statement:

Etax achieves excellence in taxation and accounting. We demonstrate leadership in service, quality, efficiency and technology.

We are dedicated to providing the best-value, best-remembered online tax return service for our clients.

As we said above, Etax genuinely listen – and act – on your feedback. It’s the best way we know to constantly improve our service and evolve with our clients’ ever changing needs.

Would you like to get in touch? We’d love to hear from you. Please email [email protected] or call us on 1300 693 829.

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